Shipping policy

At Zyralie, we are committed to delivering your favorite shorts, t-shirts, and two-piece sets with efficiency and care. Please review our logistics policy below for all shipping-related information.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all orders placed on our online store.

Shipping Costs

Standard Shipping is a paid service. There are no free shipping promotions or waivers available. The shipping fee will be calculated and displayed at checkout based on your delivery address and the total weight of your order.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.

Delivery Time

Delivery typically takes 5–10 business days from the date of shipment, depending on your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or local carrier issues.

Order Tracking

Once your order is shipped, you will receive a tracking number via email at the address you provided. You can use this tracking number to monitor your package’s journey. As we do not have a user center, all tracking updates will be sent directly to your email.

Shipping Address

Please ensure your shipping address is accurate and complete at the time of purchase. Zyralie is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us immediately at [email protected].

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please reach out to our support team at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.

International Shipping

We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Please check with your local customs office for more information.

Contact Us

For any questions or concerns regarding your shipment, please email us at [email protected]. We aim to respond within 24 hours on business days.