Faq

How can I place an order?

Simply browse our collection of Shorts, T-Shirts, and Two-Piece Sets, select your desired items and sizes, and proceed to checkout. You will be guided through the payment process step by step.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.

Can I modify or cancel my order after placing it?

Orders are processed quickly to ensure fast delivery. If you need to make changes, please contact us immediately at [email protected]. We will do our best to accommodate your request if the order has not yet been shipped.

What are your shipping options and delivery times?

We offer standard and expedited shipping. Standard delivery typically takes 5–10 business days, while expedited options are available at checkout. Delivery times may vary based on your location.

Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping times and costs will be calculated at checkout.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your delivery status.

What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items with all tags attached. Please email [email protected] to initiate a return and receive instructions.

How do I exchange an item for a different size or color?

For exchanges, please contact us at [email protected]. We will guide you through the process and provide a prepaid return label if applicable.

When will I receive my refund?

Refunds are processed within 5–10 business days after we receive and inspect your returned items. The refund will be issued to your original payment method.

How do I find the right size?

We provide a detailed size guide on each product page. Please refer to the measurements and fit notes to choose the best size for you. If you have further questions, email us at [email protected].

Are your products true to size?

Our Shorts, T-Shirts, and Two-Piece Sets are designed to fit true to size based on standard sizing charts. However, we recommend checking individual product descriptions for specific fit details.

What materials are used in your clothing?

We use high-quality, comfortable fabrics such as cotton, polyester blends, and spandex for stretch. Material composition is listed on each product page.

How can I contact customer support?

For any questions or assistance, please email us at [email protected]. We aim to respond within 24 hours on business days.

Do you have a physical store or showroom?

Zyralie is an online-only store. We do not have a physical retail location, but we are always here to help via email.